Privacy Policy

About This Policy

Meeting the privacy needs of our customers is very important to us. While we do collect personal information from you in order to transact with you, we do everything in our capacity to ensure proper, authorized and restricted use of this information. Examples are – use of advanced security technology to prevent our computers from being accessed by unauthorized persons; non distribution of customer information in mailing lists, surveys, or any other purpose other than what is required to perform our services. We take adequate steps to ensure that business with us is completely safe.

This policy lists the same in respect of FatakkSite and Metis Logistics Private Limited, its owner (herein after referred to as METLOG) and its subsidiaries, divisions, affiliates, and brands, etc.

Policy Particulars

We collect general data pertaining to each FatakkSite visitor, including the IP address, tracking codes, the domain name, the web page, the length of time spent and the pages accessed while visiting FatakkSite. This may also include GPS locations for some of our mobile applications. We also collect personally identifiable and transactional information provided by companies and FatakkSite visitors that purchase products from FatakkSite. This information includes contact information, shipping information, credit cardholder name, and card number/expiration date. We may also retain the content of the communications that are sent to our customer service representatives.

We collect information directly from our customers/visitors - when they register on FatakkSite, participate in a survey, or fill out a form requesting information from us. We also collect information passively by using common collection techniques like cookies, and web beacons.

We use the information that is collected from FatakkSite visitors and customers, or otherwise in connection with FatakkSite, as follows:

  • To respond to your requests or inquiries and to fill your orders;
  • To understand the use of FatakkSite, improve the content/features of FatakkSite, customize the shopping experience for visitors and customers, and otherwise improve our products, services, and the online experience.
  • To notify visitors of changes to FatakkSite, new products and services, and for any other legitimate and lawful business purpose, including changes to this Privacy Policy, etc.

We will only disclose the information as needed to provide requested products or services. This may require us to share information with our business partners or affiliates. When a product is purchased product through FatakkSite, we will have to provide your credit card information to the credit card processor and authenticator for payment purposes. In that case, the credit card number is encrypted as it passes over the Internet. We may also be required to disclose personal information in response to law enforcement activity, to enforce its contracts or property rights, or when required by law. Information we collect may also be transferred in connection with the sale or merger of FatakkSite or METLOG or any division or business line of FatakkSite or METLOG to which the information relates. When FatakkSite hires any third-parties to perform services relating to the way the FatakkSite functions, we will require them to protect personal information in the same way that we do.

Recipients of our e-mail marketing messages can unsubscribe from receiving promotional e-mail by sending a request with “unsubscribe” in the subject line to info@fatakk.com. FatakkSite visitors can also request that their personal information not be shared with third parties solely for e-mail marketing purposes by sending their request with “do not share” in the subject line to info@fatakk.com. Cookies can also be turned off in browser settings, but by blocking these cookies one may not be able to access certain functionality on FatakkSite. If cookies or deleted, or a different browser is used, or a new computer is bought then one will need to renew their opt-out choice.

We may also work with online advertising companies to provide our customers/ visitors with advertising that are tailored to their interests. These ads may be based on information gathered as you browse FatakkSite. They may also be based on information from your transactions with us.

FatakkSite uses industry-standard encryption technology to provide for the security of credit/debit card numbers. In addition, we have put in place reasonable procedural and technical standards to protect the security of FatakkSite and information. However, we cannot guarantee that any electronic commerce is totally secure, which is a risk you must consider when using FatakkSite. We encourage you to take affirmative steps to protect yourself online, including ensuring that any online account information you have remains secure. Updates

From time to time we may change our privacy policies because of changes in the relevant and applicable legal or regulatory requirements, changes in our business or business practices, or in our attempts to better serve our customers. Notice of any material changes in the manner in which we handle personally identifiable information under this policy will be provided on FatakkSite. Please check FatakkSite periodically for updates. Policy updates shall be effective the date the change is posted on FatakkSite. By continuing to use FatakkSite after we post any changes, you agree to the terms of the updated policy.

Questions

If users have any questions or suggestions regarding our Disclaimer Policy, please contact us as follows: by email at info@Fatakk.com; or write to

Gemini Power Hydraulics Private Limited

2, CMPSC Complex, Kalamboli Warehousing Corporation,

Near Libra Kata, Kalamboli,

Navi Mumbai - 410218  

Maharashtra

or call +91 (0) 22 - 66819803

Policy Prepared: Version 1: 6th November, 2012

 

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