TRACK ORDER – You May Track Your Order here. Please Click On Respective Courier Name To Proceed.
Is my order confirmed?
Please check your email you will receive an order confirmation email if your order is confirmed. You can also check your order status in “My Orders” by signing in with your email address.
When will you ship my stuff?
We normally ship-out all orders within two to three working day.
When will I have my order delivered to me?
Transit and delivery time may vary depending on your location. Your expected delivery date will be marked in the order confirmation email and in the order details in the “My Orders” section.
My order is delayed. Where is it?
It is on its way. To check the latest status, please check the order details in the “My accounts page. There is an AWB number available. We also send you an “Order Shipped” email which also happens to contain an AWB number..
If you don’t find it and are really anxious, do send us an email at firstname.lastname@example.org and we’ll let you know where your order is.
Can I have my order gift-wrapped?
If it’s not shipped out yet, you can give a request for gift wrap and we’ll see what we can do about it.
Haven’t received everything I was expecting. What do I do?
First, we are sorry about that. Second, we’ll set that right on priority. Please email us or call us immediately and we will help you out with the cancelation.
I am gifting, so I don’t want the package to carry an invoice/amount. How do we do this now?
Sorry, no can do – Government regulations.
How to apply the coupon code?
Coupon can be applied in the checkout page. Just click on “Have a coupon?” link and apply the coupon.
I couldn’t see the link to apply coupon code. I will pay X amount less for the COD at the time of delivery.
You can apply ANY coupons that you might have ONLY while placing the order. We don’t give any discount at the time of delivery.
My coupon code is not working, what should I do?
Please check the terms and conditions of the coupon.
Can this coupon code combined with the current offer?
You might want to check the terms and conditions of the coupon and the offer.
I want to change my delivery address
obviously; we can’t change the delivery address once the order has been shipped. You can call us if it’s not shipped out yet and we will help you out.
My pick up is pending, when I will receive my refund.
We can process your refund only after goods reach our warehouse. In case pick up is taking a lot of time you can always ship it back to us using a traceable courier or speed post.
I am unable to track my order on your website. Which courier is this?
It might take 24-48 hours for tracking number to become active. But don’t worry your shipment is on the way and will reach on time.
I have received a damaged product, what should I do?
This rarely happens. But, please call us immediately and we will take it back.